In 2019, a few things stuck out to me and started to shape what I spent my work mode time on 🤓.
Insights
- Getting deeper on measuring parts of the customer journey that matter
- Focussing on niches and improving my ability to find out what a particular customer segment wants
Product Making
I had to be really honest with myself, as much as I loved sharing what it looked like struggling in style (checkout #practisehours videos on Twitter), I knew I was not going to be able to code at the highest level - just another thing to slow me down. This is a bit of a weird one because if I hadn’t spent the first 6 months improving my coding skills, I don’t think I would have personally been able to use great tools such as Webflow. For me, getting a better understanding of things such as padding, margins and being able to embed, and tweak scripts if necessary made this part much easier.
- Working with tools that help me get things out the door quicker rather than reinventing the wheel
Staying curious
- Reading more broadly helps me to look ahead and see what trends are happening
- Challenging myself, and being intentional especially if I found it fun or felt like it would help me grow
So what happened
I knew I was coming to Ghana and didn’t really know what to expect but felt like it would be the perfect opportunity to meet interesting people. I messaged my friend Yvonne, and she said Lorraine (Founder of Liona Nails in Accra) might be putting together a small Whatsapp group.
![](https://uploads-ssl.webflow.com/5db8ec07366cf1ff07c0083e/5e133e1a4ebf033cecaf46a7_Screenshot%202020-01-06%2015.02.41.png)
I messaged Lorraine and I think she created it there and then. Low and behold, it felt like every time I opened the group chat, another 10 people had been added. Knowing Lorraine, I can't say I was surprised, she doesn’t do anything small 😂
Anyway, there was a bit of everything. Different personalities, people sharing the events they were going to and of course some shameless plugs.
I noticed that even though everyone knew what events they were going to thanks to thisisaccra, there wasn’t really anything for us to connect properly.
I saw an opportunity to add some value and play with a no-code tool that I was eyeing.
After 2 hours of scrolling through the chat and some sorting and segmenting, I was able to build this web app using Glide.
![](https://uploads-ssl.webflow.com/5db8ec07366cf1ff07c0083e/5e13599048d7ea8bc7eab783_PHOTO-2020-01-06-16-59-46.jpg)
It got great feedback and reminded me of a few things.
- Build something for yourself or someone you care about
- Go where the market is. I can attribute this thinking to Justin’s post
- Communities are a great launchpad. People want solutions to their fears, passions and problems
- Don’t look for perfection. I used Glide and it still had the glide domain and branding
![](https://cdn.substack.com/image/fetch/w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fbucketeer-e05bbc84-baa3-437e-9518-adb32be77984.s3.amazonaws.com%2Fpublic%2Fimages%2Fcc47fc34-ac04-414f-8882-3bfd7dbe2c1c_256x256.png)